Privacy Policy

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Privacy Policy
Effective Date: 01/31/2025

Introduction
FreshAir AC LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our HVAC and refrigeration services. By using our services, you agree to the terms outlined in this policy.

Information We Collect
We collect various types of personal and non-personal information, including but not limited to:

• Name, address, phone number, and email address
• Payment information for invoicing and transactions
• HVAC and refrigeration service history
• Technical data related to your equipment
• Information collected via website cookies (if applicable)

How We Use Your Information
We use the collected information to:

• Provide and manage HVAC and refrigeration services
• Process payments and transactions
• Respond to inquiries and customer support requests
• Improve our services and website experience
• Comply with state and federal regulations
• Market our services, promotions, and special offers (if opted in)

Compliance with Texas Laws and Regulations
Our HVAC and refrigeration business complies with all relevant Texas and federal laws, including:

• Texas Department of Licensing and Regulation (TDLR): We ensure that all services are provided by licensed technicians in accordance with TDLR regulations.
• Texas Business and Commerce Code: We protect your personal data following Texas privacy and consumer protection laws.
• EPA Section 608 Compliance: Our technicians handling refrigerants are EPA-certified to prevent environmental harm and adhere to federal regulations.
• Local Building Codes and Permit Requirements: Any necessary permits for installations or repairs comply with local and state guidelines.

Sharing and Disclosure of Information
We do not sell or rent your personal information. However, we may share it in the following circumstances:

• With third-party service providers who assist in business operations (e.g., payment processors, scheduling software)
• When required by law, legal proceedings, or regulatory obligations
• To protect the rights, safety, and security of our customers, employees, and business

Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes encryption, secure databases, and compliance with industry security standards.

Your Rights and Choices
As a Texas resident, you have the right to:

• Request access to the personal information we hold about you
• Request corrections to any inaccurate data
• Opt-out of marketing communications
• Request deletion of personal information where legally permitted

Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy
We may update this Privacy Policy as needed to reflect changes in regulations or our business practices. Any updates will be posted with a revised effective date.

Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:

FreshAir AC LLC
Mansfield, Texas, United States
(682)-622-1185
freshairacdfw@freshair-ac.com

By using our services, you acknowledge that you have read and understood this Privacy Policy.